Actions measure platform work performed in Bigmind. They help your organization understand and control usage from lists, campaigns, and other AI-assisted workflows.
#What counts as an Action
An Action is counted when Bigmind starts a real unit of work. Examples include:
- Running a list cell, including computed cells, AI prompt cells, AI agent cells, enrichment cells, custom tool cells, CRM record cells, and targetable account lookups
- Planning a campaign sequence with AI
- Generating an outreach step with AI
Bigmind counts one Action per executed unit. Skipped cells, unmet run conditions, incomplete configuration, dependency skips, filters, scheduling, and validation checks do not consume Actions.
#What is included with seats
General use of Bigmind's AI assistant is included in seat pricing and is not tracked as Actions. This includes interacting with an AI agent in the app and AI automations that generate account summaries, daily plans, deal summaries, and similar workspace assistance.
#Included monthly Actions
Your plan may include a monthly Action allowance. Included Actions reset at the start of each UTC calendar month.
After included Actions are used, organizations with overage enabled may continue using Actions at the overage price until the monthly hard cap is reached. If the hard cap is the same as the included allowance, there is no overage window.
#Monthly hard caps
A monthly hard cap is the maximum number of billable Actions your organization can use in a UTC calendar month. When the cap is reached, Bigmind stops new billable Action work before it starts.
For example, if your organization has 500 included Actions and a 1,000 Action cap:
- Actions 1-500 are included
- Actions 501-1,000 are overage Actions
- Action 1,001 is blocked before execution
#What happens when the cap is reached
When a workflow would exceed the hard cap, Bigmind prevents the work from starting. List cells show an error instead of staying pending. Campaign planning and outreach generation stop before AI work begins.
#Manage Action limits
Organization owners can manage Action limits from billing settings:
- Go to Settings.
- Open Billing & Usage.
- In Current business plan, click Manage Action limits.
- Set the Monthly Action hard cap and save.
Changes to Action limits are logged for audit purposes, including the previous value, new value, user who made the change, and timestamp.
#Usage warnings
When your organization reaches 80% of its monthly Action cap, organization owners see a sidebar warning with current cap usage. Use this warning to review usage or raise the cap before workflows are blocked.
#Review usage
To review Action usage in detail:
- Go to Settings > Billing & Usage.
- Open the Action usage breakdown.
- Review usage by source, type, user, and event history.