Bigmind offers comprehensive notification settings to keep you informed about important events while respecting your communication preferences. Customize which updates you receive and when you receive them.
#Accessing Notification Settings
Manage your notification preferences through your profile settings:
- Go to Settings > Profile
- Scroll down to the Email Notifications section
- Configure each notification category individually
#Notification Categories
Bigmind organizes notifications into logical categories to help you manage your preferences:
Product Updates
Stay informed about Bigmind platform developments:
- Product Guidance: Tips and guidance on using Bigmind more effectively
- Product Announcements: Updates about new features and improvements
- Special Offers: Information about promotions and special deals
- Reminders: Notifications about upcoming meetings and tasks
Collaboration
Stay connected with your team's activities:
- Comments, Tags, and Replies: Get notified when someone shares documents with you or mentions you in comments
Meetings
Receive updates about your meeting analysis and insights:
- Meeting Analysis Ready: Immediate notification when your calls are analyzed and insights are available
- Daily Meeting Digest: Daily schedule preview showing today's meetings and recap of yesterday's meetings
- Weekly Meeting Digest: Weekly summary of all meetings and key insights from the past week
Pipeline Management
Keep track of your sales activities and opportunities:
- Weekly Account Updates: Weekly progress reports on account metrics and performance
- Daily Suggested Todos: Daily suggestions for follow-up tasks and actions based on your meetings
- Coaching Opportunities: Notifications about coaching opportunities for team members
#Notification Timing
For scheduled notifications like digests and reports, you can customize when you receive them:
Time of Day
- Choose any hour from 12:00 AM to 11:00 PM
- Set different times for different types of notifications
- Time is set in your local timezone
Day of Week
For weekly notifications, select which day you prefer to receive them:
- Choose from Monday through Sunday
- Default is typically Friday for weekly reports
- Different weekly notifications can be set for different days
Immediate Notifications
Some notifications are sent immediately when events occur:
- Meeting analysis completion
- Comments and mentions
- Special announcements
- Urgent reminders
#Managing Notification Preferences
Turning Notifications On/Off
Each notification type can be individually controlled:
- Find the notification type in your settings
- Click the dropdown next to it
- Select "On" to receive notifications or "Off" to disable them
- Changes are saved automatically
Customizing Timing
For scheduled notifications (daily and weekly), you can set custom timing:
- Ensure the notification is turned "On"
- Click on the time/day display next to the notification
- For weekly notifications, first select the day of the week
- Then choose the time of day you prefer
- Settings are saved automatically
#Email Delivery
Email Address
- Notifications are sent to your account email address
- Cannot be changed to a different email address
- Ensure your email address is current in your profile
Email Formatting
- HTML formatted emails with clear, professional design
- Mobile-responsive templates for reading on any device
- Direct links to relevant content in Bigmind
- Unsubscribe options at the bottom of each email
#Notification Types in Detail
Daily Meeting Digest
This daily email includes:
- Today's scheduled meetings and participants
- Summary of yesterday's meetings
- Key insights and action items from recent calls
- Links to full meeting details and recordings
Weekly Meeting Digest
This weekly summary contains:
- Total meetings held during the week
- Top insights and conversation themes
- Performance metrics and trends
- Recommended actions for the upcoming week
Account Updates
Weekly account reports include:
- Progress on account goals and targets
- Meeting activity with key accounts
- Changes in account status or health
- Recommended next steps for account management
#Managing Notification Overload
Recommended Settings
To avoid too many notifications while staying informed:
- Daily Users: Enable meeting analysis and daily digest
- Weekly Users: Focus on weekly digests and important announcements
- Managers: Enable coaching notifications and team reports
- Executives: Keep weekly summaries and critical alerts only
Batching Notifications
- Group similar notifications to reduce email volume
- Set digest notifications for the same time to receive them together
- Consider turning off immediate notifications for non-critical items
#Organization-Level Notifications
Some notifications are managed at the organization level by administrators:
- System Maintenance: Scheduled downtime and maintenance windows
- Security Alerts: Important security-related communications
- Billing Notifications: Payment and subscription updates
- Policy Changes: Updates to terms of service or privacy policy
#Troubleshooting
Not Receiving Notifications
- Check your spam/junk folder
- Verify your email address in your profile settings
- Ensure notifications are turned "On" for the specific type
- Check that your email provider isn't blocking Bigmind emails
Too Many Notifications
- Review and disable non-essential notification types
- Adjust timing to batch similar notifications together
- Consider switching from daily to weekly digests
- Use the unsubscribe link in emails for specific notification types
Wrong Timing
- Verify your timezone is set correctly in your profile
- Check that the notification timing matches your preferences
- Remember that changes may take up to 24 hours to take effect
#Best Practices
Setting Up Notifications
- Start Conservative: Begin with fewer notifications and add more as needed
- Match Your Workflow: Align notification timing with your daily routine
- Team Coordination: Consider your team's notification preferences for shared activities
- Regular Review: Periodically review and adjust your notification settings
Managing Information Flow
- Priority Setting: Enable notifications for high-priority activities first
- Email Rules: Use email filters to organize Bigmind notifications
- Action Items: Set up todo notifications to stay on top of follow-ups
- Performance Tracking: Use weekly digests to monitor your progress