AI Agents

In-person meeting check-ins

Check in with reps after in-person customer meetings so important context is captured even without a transcript.

In-person meeting check-in automations run after external customer meetings that happened in person. They help capture context when Bigmind may not have a transcript.

#Purpose

Use this automation to ask the rep how the meeting went, what changed, what follow-up is needed, and whether Bigmind should help create next steps. It is especially useful for field sales, events, executive visits, and onsite customer meetings.

#When it runs

The automation uses the After in-person customer meeting trigger. It can use calendar event context and meeting location to decide when to check in.

  • Keep the check-in short and friendly so reps respond quickly.
  • Ask for the few details that are hardest to recover later: decision changes, risks, commitments, and next steps.
  • Use location matchers if the automation should only run for certain external meeting locations.
Updated 5/18/2026