Bigmind offers comprehensive notification settings to keep you informed about important events while respecting your communication preferences. Customize which updates you receive and when you receive them.
Accessing Notification Settings
Manage your notification preferences through your profile settings:
- Go to Settings > Profile
- Scroll down to the Email Notifications section
- Configure each notification category individually
Notification Categories
Bigmind organizes notifications into logical categories to help you manage your preferences:
Product Updates
Stay informed about Bigmind platform developments:
- Product Guidance: Tips and guidance on using Bigmind more effectively
- Product Announcements: Updates about new features and improvements
- Special Offers: Information about promotions and special deals
- Reminders: Notifications about upcoming meetings and tasks
Collaboration
Stay connected with your team's activities:
- Comments, Tags, and Replies: Get notified when someone shares documents with you or mentions you in comments
Meetings
Receive updates about your meeting analysis and insights:
- Meeting Analysis Ready: Immediate notification when your calls are analyzed and insights are available
- Daily Meeting Digest: Daily schedule preview showing today's meetings and recap of yesterday's meetings
- Weekly Meeting Digest: Weekly summary of all meetings and key insights from the past week
Pipeline Management
Keep track of your sales activities and opportunities:
- Weekly Account Updates: Weekly progress reports on account metrics and performance
- Daily Suggested Todos: Daily suggestions for follow-up tasks and actions based on your meetings
- Coaching Opportunities: Notifications about coaching opportunities for team members
Notification Timing
For scheduled notifications like digests and reports, you can customize when you receive them:
Time of Day
- Choose any hour from 12:00 AM to 11:00 PM
- Set different times for different types of notifications
- Time is set in your local timezone
Day of Week
For weekly notifications, select which day you prefer to receive them:
- Choose from Monday through Sunday
- Default is typically Friday for weekly reports
- Different weekly notifications can be set for different days
Immediate Notifications
Some notifications are sent immediately when events occur:
- Meeting analysis completion
- Comments and mentions
- Special announcements
- Urgent reminders
Managing Notification Preferences
Turning Notifications On/Off
Each notification type can be individually controlled:
- Find the notification type in your settings
- Click the dropdown next to it
- Select "On" to receive notifications or "Off" to disable them
- Changes are saved automatically
Customizing Timing
For scheduled notifications (daily and weekly), you can set custom timing:
- Ensure the notification is turned "On"
- Click on the time/day display next to the notification
- For weekly notifications, first select the day of the week
- Then choose the time of day you prefer
- Settings are saved automatically
Email Delivery
Email Address
- Notifications are sent to your account email address
- Cannot be changed to a different email address
- Ensure your email address is current in your profile
Email Formatting
- HTML formatted emails with clear, professional design
- Mobile-responsive templates for reading on any device
- Direct links to relevant content in Bigmind
- Unsubscribe options at the bottom of each email
Notification Types in Detail
Daily Meeting Digest
This daily email includes:
- Today's scheduled meetings and participants
- Summary of yesterday's meetings
- Key insights and action items from recent calls
- Links to full meeting details and recordings
Weekly Meeting Digest
This weekly summary contains:
- Total meetings held during the week
- Top insights and conversation themes
- Performance metrics and trends
- Recommended actions for the upcoming week
Account Updates
Weekly account reports include:
- Progress on account goals and targets
- Meeting activity with key accounts
- Changes in account status or health
- Recommended next steps for account management
Managing Notification Overload
Recommended Settings
To avoid too many notifications while staying informed:
- Daily Users: Enable meeting analysis and daily digest
- Weekly Users: Focus on weekly digests and important announcements
- Managers: Enable coaching notifications and team reports
- Executives: Keep weekly summaries and critical alerts only
Batching Notifications
- Group similar notifications to reduce email volume
- Set digest notifications for the same time to receive them together
- Consider turning off immediate notifications for non-critical items
Organization-Level Notifications
Some notifications are managed at the organization level by administrators:
- System Maintenance: Scheduled downtime and maintenance windows
- Security Alerts: Important security-related communications
- Billing Notifications: Payment and subscription updates
- Policy Changes: Updates to terms of service or privacy policy
Troubleshooting
Not Receiving Notifications
- Check your spam/junk folder
- Verify your email address in your profile settings
- Ensure notifications are turned "On" for the specific type
- Check that your email provider isn't blocking Bigmind emails
Too Many Notifications
- Review and disable non-essential notification types
- Adjust timing to batch similar notifications together
- Consider switching from daily to weekly digests
- Use the unsubscribe link in emails for specific notification types
Wrong Timing
- Verify your timezone is set correctly in your profile
- Check that the notification timing matches your preferences
- Remember that changes may take up to 24 hours to take effect
Best Practices
Setting Up Notifications
- Start Conservative: Begin with fewer notifications and add more as needed
- Match Your Workflow: Align notification timing with your daily routine
- Team Coordination: Consider your team's notification preferences for shared activities
- Regular Review: Periodically review and adjust your notification settings
Managing Information Flow
- Priority Setting: Enable notifications for high-priority activities first
- Email Rules: Use email filters to organize Bigmind notifications
- Action Items: Set up todo notifications to stay on top of follow-ups
- Performance Tracking: Use weekly digests to monitor your progress