Authentification

Découvrez les différentes façons de vous connecter à Bigmind et gérer vos paramètres d'authentification.

Bigmind offers multiple authentication methods to provide secure and convenient access to your account. Choose the login method that works best for you.

#Available Login Methods

1. Email and Password

Traditional email and password authentication for logging into your Bigmind account.

Note: Email and password login is only available for select users.

Password Requirements

  • Minimum Length: At least 8 characters
  • Complexity: Use a mix of uppercase, lowercase, numbers, and symbols
  • Security: Avoid common passwords and patterns

Password Reset

If you forget your password:

  1. Click "Forgot Password" on the login page
  2. Enter your email address
  3. Check your email for the reset link
  4. Follow the link and create a new password
  5. Sign in with your new password

2. Magic Link

Sign in to Bigmind without a password using a magic link sent to your email.

How to Use Magic Link

  1. Go to the Bigmind login page
  2. Enter your email address
  3. Select the magic link option
  4. Check your email for the login link
  5. Click the link to sign in automatically

Benefits:

  • No need to remember passwords
  • Secure, one-time use links
  • Quick and convenient access

3. Single Sign-On (SSO)

Use your existing Google or Microsoft account to sign in to Bigmind.

Google Sign-In

  1. Click "Sign in with Google" on the login page
  2. Select your Google account
  3. Authorize Bigmind to access your account information
  4. You'll be automatically signed in

Microsoft Sign-In

  1. Click "Sign in with Microsoft" on the login page
  2. Enter your Microsoft/Office 365 credentials
  3. Grant necessary permissions
  4. You'll be automatically signed in

Note: SSO is only available for Google and Microsoft accounts.

#Troubleshooting Login Issues

Cannot Sign In

  • Check Your Credentials: Verify your email address is correct
  • Clear Browser Cache: Try clearing cookies and cache, or use incognito mode
  • Check Email: Make sure magic link emails aren't in your spam folder
  • Try Another Method: If one login method isn't working, try another

Magic Link Not Received

  • Check Spam Folder: Magic link emails might be filtered
  • Wait a Few Minutes: Email delivery can sometimes be delayed
  • Request Another Link: Try requesting a new magic link
  • Check Email Address: Ensure you entered the correct email

SSO Issues

  • Account Access: Make sure you have access to your Google or Microsoft account
  • Permissions: Ensure you've granted the necessary permissions to Bigmind
  • Browser Settings: Check that pop-ups are enabled for the SSO flow

#Security Best Practices

  • Strong Passwords: If using email/password, create a unique, complex password
  • Email Security: Keep your email account secure with a strong password and two-factor authentication
  • Don't Share Links: Never share magic links or forward login emails
  • Use SSO: When possible, use SSO for additional security through your identity provider

#Getting Help

If you're experiencing issues logging into your Bigmind account:

  • Try the troubleshooting steps above
  • Contact your organization administrator if you're part of a team
  • Reach out to Bigmind support for additional assistance
Updated 4/16/2025