Support

Email support@bigmind.ai or use the form below. Email support is available 24/7, with a first-response target of 48 hours. Resolution time depends on the issue.

Enterprise accounts also receive support through their dedicated Slack channel.

For setup and troubleshooting, visit our documentation or the Zoom guide. Include the approximate meeting time and a description of the problem in your request. Do not send passwords, access tokens, or meeting passcodes.