Customer Agents

Pricing that grows with you.

Our pricing is built around helping you win more customers and grow the ones you already have.

Everyone on your team should be able to use what Bigmind learns about your customers. That’s why you get unlimited Free seats. Your whole team shares the knowledge and can put it to work.

1. Customer Agents

How many customers do you want to continuously track with agents?

Pay for the number of customers your agents track. Invite as many teammates as you like at no extra cost.

Customer Agents · up to 1,000 customers

€600/ month

€7,200 billed annually · excluding tax

Unlimited Free seats included

14-day free trial

Start free trial

What counts as a customer?

A company or account in your CRM that you choose to track, whether a prospect or an existing customer. Each account counts once, regardless of how many contacts or deals it has.

Use filters to focus on the accounts that matter most to your team.

For example

Prospect accounts with open deals
200
Existing customer accounts
300
Customers to track
500

2. Optional seat upgrades

Add paid seats only where you need advanced AI.

Every seat includes meeting transcription. Pro and Max add email sync, calendar sync, BYOK models, and more AI tokens. Max also includes Lists and Campaigns and access to frontier models for harder tasks.

Free

€0

per person / month

Unlimited seats

Included

  • Meeting transcription
  • MCP access
  • AI assistance
  • Basic monthly AI tokens

No email or calendar sync

Pro

€20

per person / month

Or €200 per person / year

Everything from Free, plus

  • More monthly AI tokens
  • Email sync
  • Calendar sync
  • BYOK models

Max 5x

€100

per person / month

Billed monthly

Everything from Free, plus

  • 5× the Pro token budget
  • Email sync
  • Calendar sync
  • BYOK models
  • Lists and Campaigns
  • Access to frontier models

Max 20x

€200

per person / month

Billed monthly

Everything from Free, plus

  • 20× the Pro token budget
  • Email sync
  • Calendar sync
  • BYOK models
  • Lists and Campaigns
  • Access to frontier models

Seat upgrades are added to your Customer Agents subscription. All prices exclude tax.

Common questions

Are Free seats really unlimited?
Yes. Every Customer Agents subscription includes unlimited Free seats. Invite your whole team without a per-person platform charge. Free seats include meeting transcription, MCP access, and a basic monthly token budget for AI; Pro and Max are optional paid upgrades.
What determines the price?
Your Customer Agents subscription is priced by how many customers you want agents to continuously track. That includes prospects and existing customers. It is shared across your workspace, with unlimited Free seats.
What counts as a customer?
A customer is a company or account in your CRM that you choose to track, whether it is a prospect or an existing customer. Each tracked account counts once, even if it has multiple contacts or deals or matches more than one tracking rule. For example, tracking 200 prospect accounts and 300 existing customer accounts uses capacity for 500 customers.
How do I choose which customers to track?

Use tracking rules to select the accounts that matter for how your team uses Bigmind. Filter on account fields, require a linked deal that matches deal filters, or combine both.

  • Sales: Track accounts with at least one open deal to focus on active opportunities.
  • Post-sales: Track accounts with at least one closed-won deal to focus on existing customers. Add a close-date filter if you only want recent wins, such as deals won in the last 365 days.
  • Across the sales cycle: Include both by adding one rule for open deals and another for closed-won deals. Accounts matching either rule are included and count once.

For example, combine an account filter for your target region with deal filters for closed-won status and a close date in the last 365 days. At least one deal on the account must meet both deal conditions.

Do I need to choose paid seats when I start?
No. Start with Free seats. When someone needs advanced AI or email and calendar sync, an admin assigns them Pro or Max in team settings. You can mix seat types within the same workspace.
What changes between Free, Pro, Max 5x, and Max 20x?
All seats include meeting transcription. Pro, Max 5x, and Max 20x also include email sync, calendar sync, and BYOK models (bring your own key); Free does not. Max 5x and Max 20x also include Lists and Campaigns and access to frontier models. Max 5x includes 5 times the Pro token budget, and Max 20x includes 20 times the Pro token budget.
What do I get with more AI?
Each seat gets a monthly token budget. Tokens are the small pieces of text AI reads and writes, so more tokens let you do more AI work. Max seats also give you access to frontier models, which are more capable AI models for harder tasks. Longer conversations and larger documents use more tokens. Tracking more customers does not include unlimited AI processing.
How do monthly and annual billing compare?
Pay annually for the lowest Customer Agents price, or pay monthly for flexibility. Monthly payments total 20% more over a year, equivalent to saving approximately 17% with annual billing. Pro seats are €20 per person monthly or €200 per person annually. Max 5x and Max 20x seats are billed monthly at €100 and €200 per person respectively. Prices exclude applicable taxes.